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Privacy Policy

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1. Introduction

Transformation Windows (“we”, “us”, or “our”) is committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable UK data protection laws.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, title.

  • Contact Data: Address, email address, telephone numbers.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect data through various methods, including:

  • Direct Interactions: You may provide us with your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Information

We will only use your personal data when the law permits us to. Most commonly, we use your personal data in the following circumstances:

  • To provide and manage our glazing services, including the installation of windows, doors, conservatories, garage conversions, building extensions, and fascia & soffits.

  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • To administer and protect our business and this website.

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

5. Disclosure of Your Information

We may share your personal data with the parties set out below for the purposes outlined in paragraph 4:

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers.

  • HM Revenue & Customs, regulators, and other authorities based in the United Kingdom.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Changes to This Privacy Policy

We keep our privacy policy under regular review. This version was last updated on 4 June 2025. Historic versions can be obtained by contacting us.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Legal Entity: Transformation Windows
Postal Address: 18 Gypsy Lane, Irchester, NN29 7DL
Telephone Number: 07814 483100
Email: sean.transformationwindows@gmail.com

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